CORPORATE ENGLISH COURSE

CORPORATE ENGLISH COURSE
কর্পোরেট ইংলিশ — Professional Workplace Communication

প্রতিষ্ঠান: NYTA Skilled Development Training Institute
স্লোগান: দক্ষতাই শক্তি
কোর্সের মেয়াদ: ৬ মাস
ধরণ: Practical & Professional Training
মাধ্যম: বাংলা ও ইংরেজি

🎯 কোর্সের উদ্দেশ্য

এই কোর্সের মাধ্যমে শিক্ষার্থীদের কর্মক্ষেত্রে আত্মবিশ্বাসের সঙ্গে ইংরেজিতে কথা বলা, লেখা, যোগাযোগ করা এবং পেশাদার পরিবেশে কার্যকরভাবে নিজেকে উপস্থাপন করার দক্ষতা তৈরি করা হবে।

কোর্স শেষে শিক্ষার্থী যা করতে পারবে:
অফিস ও কর্মক্ষেত্রে সাবলীলভাবে ইংরেজিতে কথা বলতে
Professional Email লিখতে
Business Letter ও Report তৈরি করতে
Meeting পরিচালনা ও অংশগ্রহণ করতে
Presentation দিতে
Client ও Customer-এর সঙ্গে ইংরেজিতে যোগাযোগ করতে
Telephone ও Online Meeting-এ Professional Communication করতে
Interview ও Job-related Conversation করতে
Negotiation ও Business Discussion করতে
Professional Vocabulary ও Grammar ব্যবহার করতে
আত্মবিশ্বাসের সঙ্গে ইংরেজিতে নিজের মতামত প্রকাশ করতে
📚 COURSE SYLLABUS
মাস ১: Foundation & Workplace English
Module 01: Corporate English Fundamentals
Corporate English কী?
Formal ও Informal English
Professional Communication-এর নিয়ম
Workplace English Vocabulary
Common Corporate Expressions
Professional Greetings & Introductions
অফিসে ব্যবহৃত গুরুত্বপূর্ণ ইংরেজি বাক্য
Module 02: Professional Self-Introduction
নিজের পরিচয় দেওয়া
Educational Background
Professional Background
Job Role ও Responsibilities
Company Introduction
Introducing Colleagues
Networking Conversation
Module 03: Essential Grammar for Professionals
Parts of Speech
Sentence Structure
Tense-এর ব্যবহার
Subject-Verb Agreement
Modal Verbs
Preposition
Articles
Question Formation
Common Grammar Mistakes
Module 04: Professional Vocabulary
Office Vocabulary
Business Vocabulary
Management Vocabulary
Finance-related Vocabulary
HR Vocabulary
Technology Vocabulary
Common Corporate Phrases
Phrasal Verbs & Expressions
মাস ২: Professional Speaking & Conversation
Module 05: Workplace Conversation
অফিসে দৈনন্দিন কথোপকথন
Colleague-এর সঙ্গে কথা বলা
Manager-এর সঙ্গে যোগাযোগ
কাজের নির্দেশনা দেওয়া ও নেওয়া
Clarification চাওয়া
মতামত প্রকাশ করা
Agreement & Disagreement
সমস্যা ব্যাখ্যা করা
Module 06: Telephone English
Professional Telephone Etiquette
ফোনে Greeting
নিজের পরিচয় দেওয়া
Call Transfer করা
Message নেওয়া
Information দেওয়া
Appointment নির্ধারণ
Difficult Caller Handle করা
Module 07: Client & Customer Communication
Customer Greeting
Customer-এর প্রয়োজন বোঝা
Product/Service Explain করা
Customer Query-এর উত্তর দেওয়া
Complaint Handling
Apologizing Professionally
Customer Follow-up
Customer Relationship Communication
Module 08: Fluency & Confidence Building
English-এ চিন্তা করার অনুশীলন
দ্রুত বাক্য তৈরি
Common Speaking Mistakes
Fluency Practice
Pronunciation Practice
Voice & Tone
Confidence Building
Role Play
মাস ৩: Email, Letter & Business Writing
Module 09: Professional Email Writing
Email Structure
Subject Line Writing
Professional Greeting
Opening & Closing
Request Email
Reply Email
Follow-up Email
Reminder Email
Confirmation Email
Thank-you Email
Module 10: Business Correspondence
Formal Letter
Business Letter
Inquiry Letter
Complaint Letter
Invitation Letter
Application Letter
Recommendation Letter
Notice & Circular
Module 11: Report & Document Writing
Report Writing Fundamentals
Business Report
Meeting Report
Progress Report
Project Report
Executive Summary
Professional Formatting
Editing & Proofreading
Module 12: Professional Writing Skills
Formal vs Informal Writing
Clear & Concise Writing
Professional Tone
Common Writing Errors
Sentence Improvement
Paragraph Writing
Business Vocabulary in Writing
মাস ৪: Meeting, Presentation & Discussion
Module 13: Meeting English
Meeting Vocabulary
Meeting Invitation
Agenda তৈরি
Opening a Meeting
Introducing Participants
Giving Opinions
Asking Questions
Agreeing & Disagreeing
Interrupting Politely
Summarizing Discussion
Closing a Meeting
Module 14: Presentation Skills
Presentation Structure
Opening a Presentation
Introducing a Topic
Explaining Data
Using Charts & Graphs
Transition Between Topics
Handling Questions
Closing a Presentation
Presentation Body Language
Module 15: Group Discussion
Group Discussion Rules
Giving Opinions
Supporting an Opinion
Asking for Others' Opinions
Agreeing & Disagreeing
Handling Different Opinions
Leading a Discussion
Concluding a Discussion
Module 16: Public Speaking
Speech Preparation
Professional Voice
Intonation & Stress
Body Language
Audience Engagement
Impromptu Speaking
Speech Practice
মাস ৫: Business Communication & Career English
Module 17: Negotiation English
Negotiation Vocabulary
Making an Offer
Making a Counter Offer
Bargaining Professionally
Persuasion Techniques
Handling Objections
Reaching an Agreement
Closing a Negotiation
Module 18: Interview English
Job Interview Vocabulary
Self-Introduction
Common Interview Questions
Answering Professionally
Strengths & Weaknesses
Career Goals
Previous Experience
Salary-related Questions
Asking Questions to the Interviewer
Module 19: Workplace Problem Solving
Explaining a Problem
Reporting an Issue
Suggesting Solutions
Asking for Help
Giving Advice
Handling Mistakes
Conflict Resolution
Professional Apology
Module 20: Leadership & Management English
Leadership Vocabulary
Giving Instructions
Delegating Tasks
Motivating Team Members
Giving Feedback
Performance Discussion
Managing Workplace Conflict
Professional Decision Making
মাস ৬: Advanced Corporate Communication
Module 21: Advanced Business Communication
Strategic Communication
Persuasive Communication
Professional Negotiation
Business Discussion
Executive Communication
Cross-cultural Communication
International Business English
Module 22: Advanced Email & Report Writing
Executive Email
Complex Business Email
Business Proposal
Business Report
Project Update
Executive Summary
Professional Editing
Module 23: Online Corporate Communication
Zoom/Google Meet English
Online Meeting Etiquette
Virtual Presentation
Online Interview
Chat & Messaging Etiquette
Professional Communication on Digital Platforms
Module 24: Corporate Role Play & Practical Assessment

বাস্তব কর্মক্ষেত্রের পরিস্থিতি অনুসরণ করে Practical Practice:

Employee–Manager Conversation
Client Meeting
Customer Complaint Handling
Job Interview
Business Negotiation
Team Meeting
Product Presentation
Telephone Conversation
Email Writing
Business Discussion
📝 Practical Classes

প্রতি সপ্তাহে Practical Session থাকবে:

✅ Speaking Practice
✅ Pair Conversation
✅ Role Play
✅ Presentation
✅ Group Discussion
✅ Email Writing
✅ Interview Practice
✅ Telephone Conversation
✅ Meeting Simulation
✅ Client Handling Practice

🎓 Final Assessment
১. Speaking Test

Professional Conversation & Interview

২. Writing Test

Professional Email & Business Report

৩. Presentation Test

Individual Corporate Presentation

৪. Group Discussion

Business-related Topic Discussion

৫. Viva

Corporate Vocabulary, Grammar & Communication

🏆 কোর্স সম্পন্ন করার পর

শিক্ষার্থীরা বিভিন্ন Corporate ও Professional Environment-এ ইংরেজিতে কার্যকরভাবে যোগাযোগ করার জন্য প্রস্তুত হবে এবং তাদের:

Speaking + Writing + Listening + Presentation + Meeting + Negotiation + Professional Communication

—এই গুরুত্বপূর্ণ দক্ষতাগুলো উন্নত হবে।

Career Applications
Corporate Office
Private Company
Bank & Financial Institution
Customer Service
Sales & Marketing
HR Department
IT Company
E-commerce Business
Freelancing & Remote Work
International Business